The Operator is a short film, directed by Caroline Bartleet. This suspenseful 6 minute film focuses on an emergency services operator, and her efforts in saving a mother and her son from a fire inside their home. The film's based on a real 999 phone call that Bartleet responded to.
While there is a use of minimal shots, this decision was vital to create an extremely tense offscream space. This is emphasised through the use of sound. The intense sounds coming from the call from the background and the performance of Gemma juxtapose the simplicity of the cinematography, allowing the viewer to focus only on the call and Laura.
Both the performances act as important factors as we really completely on the two characters performance to present the narrative of the film.
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